Shipping policy

I just placed an order, when will it Shipp

Please allow 3-7 business days of processing and production time for your order to ship out

HOW LONG IS THE SHIPPING TIME?

Our products are shipped directly from our partner warehouses in [e.g., China, the U.S., or Europe], depending on product availability and your location.

Estimated delivery times:

  • United States / Canada: 7–15 business days

  • Europe: 10–20 business days

  • Australia / New Zealand: 10–20 business days

  • Rest of the World: 15–30 business days

Please note that delivery times are estimates and may vary due to customs processing, local postal delays, or factors beyond our control.

CAN I CANCEL MY ORDER?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. if the item has already shipped. All you need to do is send as an email with subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply replay to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong we can correct this within 24 hours.

MY ITEM ARRIVED DAMANGE

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If your item arrives damaged or defective, please contact us within 24h days of delivery at support@buy-uni.com, including photos of the damaged item and packaging.